VOLO Technologies privacy policy.

1. Information We Collect

We collect and process the following types of information:

• Personal Information: Name, phone number, email address, profile picture, and payment details.
• Location Data: Real-time GPS location to facilitate ride requests and navigation.
• Ride Information: Trp history, route details, and fare amounts.
• Device Information: IP address, operating system, and app usage data.
• Communications: Any messages or support requests sent to VOLO.

2. How We Use Your Information

We use your data for the following purposes:

• To provide, operate, and improve VOLO services.
• To match passengers with drivers and facilitate ride requests.
• To process payments and issue receipts.
• To enhance safety and detect fraudulent activities.
• To provide customer support and resolve disputes.
• To comply with legal requirements and law enforcement requests.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information:

• With drivers to facilitate ride requests.
• With payment processors for secure transactions.
• With law enforcement or regulatory authorities when required by law.
• With service providers who help us operate the platform.

4. Data Security

We implement strong security measures to protect your data, including encryption and access controls. However, no system is 100% secure, and users should also take precautions to safeguard their accounts.

5. User Rights and Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to certain data processing activities.
• Request a copy of your personal information.

6. Non-Discrimination Policy

VOLO strictly prohibits any form of discrimination based on race, gender, religion, disability, sexual orientation, nationality, or any other protected characteristic. Users (both passengers and drivers) must treat each other with respect. Any reports of discriminatory behavior will be investigated, and appropriate action will be taken, including potential suspension or removal from the platform.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Once data is no longer needed, we securely delete or anonymize it.

8. Third-Party Services

Our app may contain links to third-party services or payment platforms. VOLO is not responsible for the privacy practices of these external services.

9. Policy Updates

We may update this Privacy Policy periodically. Users will be notified of significant changes, and continued use of VOLO services implies acceptance of the updated policy.